System integration and APIs

We examine supported alternatives such as files, exports, database access or vendor interfaces. Stability, permissions and limitations are evaluated before implementation.

No. We match the frequency to the process needs and system limitations. Events and webhooks suit urgent changes, while scheduled processing works for data that can wait.

We can provide monitoring and error handling, or hand the integration over to your team with documentation and tools. We also agree who monitors announcements of changes to providers’ APIs. When a change requires an update to the integration, we assess its impact and the testing needed. The agreement defines which updates maintenance covers. We quote for work outside that scope and obtain your approval before starting.

We design operation identifiers and rules for recognising repeated events. Where the API supports it, an operation can be retried safely without creating another record. We also test delayed responses and interrupted connections.

We define which operations can wait and how long to retry them. Queues, recorded statuses and error notifications can help handle interruptions. We also identify who is responsible for cases that cannot be resolved automatically.

API documentation, sample data and a description of the intended flow are useful starting points. A test environment with appropriate permissions helps verify assumptions. We check limits, authentication and available operations before agreeing the scope.

Yes. Documentation can cover data formats, sample requests and responses, errors and authorisation. We also agree versioning and change communication. This gives other applications and partners a clear reference when connecting to your system.