Marketing Automation SaaS

SaaS product: marketing automation for e-commerce

Since 2024, we have been developing DropUI end-to-end: the SaaS application, campaign builder, integrations, and product infrastructure. It is a marketing automation platform for e-commerce that helps increase conversion through popups, bars, forms, surveys, on-page elements, and web push on stores and websites.

The difficult part was not rendering campaigns themselves, but building a product that combines an editor, targeting logic, analytics, e-commerce integrations, and an AI Agent layer without slowing iteration down.

Challenge

A system that could no longer keep up with growth

A product like this must give marketers fast time-to-value while still letting the engineering side control the builder, communication channels, integrations, and performance of scripts embedded on client sites.

01

Building a flexible on-site and web-push campaign builder without requiring client-side coding

02

Supporting targeting rules, personalization, analytics, and integrations across many e-commerce and CRM platforms

03

Maintaining fast product delivery while the complexity of AI, SDKs, and embedded frontend kept growing

Solution

Architecture and implementation built for real operational pressure

We evolved the solution as a multi-layer product: a SaaS backend for campaigns and data, a separate React/Vite builder, an integration layer, and SDK/web-push delivery for deployment on client sites and stores.

01

End-to-end product development with a campaign builder, segmentation, analytics, and embedded campaign delivery on client websites and stores

02

Integrations with e-commerce platforms, CRM, email marketing, and automation tools, plus an in-house web-push SDK

03

AI features for domain analysis, campaign suggestions, and faster marketer workflow

04

Targeting rules, personalization, A/B testing, and campaign launch without involving a developer on the client side

05

Effect (3 months after go-live vs previous 3 months): approx. 33% shorter time-to-value and approx. 21% higher automation activation

Business outcome: Faster campaign launch, more automation for the marketer workflow, and a product ready to keep scaling through integrations, AI, and new communication channels

Implementation process

From diagnosis to stable rollout

Delivery required parallel work across several product layers: the SaaS application, campaign builder, integrations, SDK, and AI mechanisms, so that new capabilities would not break user experience or deployment quality.

01
Phase 01

Product model and campaign architecture

We structured the product core around campaigns, domains, display rules, integrations, and the data needed for targeting and analytics.

02
Phase 02

Builder and embedded runtime

We evolved the campaign editor and the frontend embedded on client sites so marketers could work without coding while implementation stayed fast.

03
Phase 03

Integrations, web push, and AI

We added more integrations, the web-push SDK, and AI features for domain analysis, campaign suggestions, and workflow automation.

04
Phase 04

Scaling product and environments

Once the foundations were stable, we focused on predictable releases, rollout stability, and further product growth tied to activation and conversion.

Technologies

Stack selected for the scale of the problem

The stack combines Django/DRF/Celery on the backend for product logic and integrations, React/Vite/TypeScript in the campaign builder, and SDK plus web-push layers required to run the product on client websites.

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without chaos, start with a conversation

In a short call, we figure out whether this is even the right kind of project for us, where the biggest risk sits, and what first move creates real progress without wasting time and budget.

Close to Berlin

185 km

We are located 185 km from Berlin, one of Europe’s key business and technology hubs. That makes in-person meetings easier and collaboration in international projects more efficient.

Close to Berlin

185 km

We are located 185 km from Berlin, one of Europe’s key business and technology hubs. That makes in-person meetings easier and collaboration in international projects more efficient.

SaaS product: marketing automation for e-commerce | Software Logic