Custom business software
Is information scattered across tools, spreadsheets and messages? We build software around your processes. Your team gets shared access to the information, tasks and statuses needed for customer service and everyday work.
Contact usGive your team a clear view of every case
When part of a workflow happens outside your tools, people have to ask for updates and compile data by hand. We design a shared flow of tasks, documents and information. The solution can connect existing tools or take on a selected area of work, based on where a change will help your team.
What you receive
- A map of the workflow, responsibilities and information people need
- Software built around the tasks of your team, customers or partners
- Access rules, statuses and change history for following each case
- Data migration and connected tools with a plan for phased rollout
Where we can help
Orders and operations
Statuses, documents and exceptions in one workflow. Your team can see what is complete, what is waiting and who is responsible for the next step.
Customer and partner portals
Access to cases, documents and information without asking a member of staff each time. Users see the information relevant to their role.
Internal tools
Registers, approvals and reports shaped around your organisation and connected to its existing systems.
Millions of orders in Imker’s OMS
The OMS we develop with Imker has processed millions of orders. It connects sales, warehousing, shipping and billing. The team can see order status and cases needing attention in one system.
All projects
Imker: millions of orders and a shared view of fulfilment
View project: ImkerHow to start and what you receive
You can commission the first stage separately. You know its scope and cost before work begins and decide on further work based on the results. If you already have an analysis or specification, we adapt the starting point to those materials.
Business process analysis
A process map shows tasks, responsibilities, required data and connections to existing tools. It comes with a proposal for the first module, which can be estimated and implemented separately.
Build the first part of the workflow
Your team receives a working part of the system for the selected workflow. They try the tasks and provide feedback before launch.
Launch and expand
The system enters daily use with the migrated data. Further modules build on your team’s needs and experience with the first release.
Frequently asked questions
No. We identify what to retain and connect. A new platform can complement your ERP, accounting software or store and take over only the work currently happening outside those systems.
What would you like to improve in your daily operations?
Describe what makes your team’s work or customer service difficult. Together, we will identify where a change could bring the most value.
In our conversation, we’ll identify what we need for an estimate and how we can help.
You can also email us directly: office@softwarelogic.co