From brief to approval. ISO TRADE organizes its design workflow

Project context

We have worked with ISO TRADE since 2019. One area is managing work on packaging, labels and instructions. Each request moves through a brief, design, revisions and approval.

Files and decisions were scattered, making coordination difficult. We built a system that ties materials, versions and decisions to a specific task. It is part of an engagement that also covers other operational tools for ISO TRADE.

The challenge

Coordinators needed to know who was working on a task, which version was current and whose decision was pending. A file folder alone could not show priorities, deadlines or dependencies.

Visibility of designers’ workloads also mattered. Without it, assigning work and identifying tasks waiting for information or approval was difficult.

Scope of work and solution

We built a workflow from receiving a brief and assigning work through review and approval. A shared queue shows priorities, deadlines, statuses and owners.

Materials, comments and change history are linked to each task. File and approval workflows reveal the current stage without reconstructing decisions from separate conversations.

We added workload views and reporting on progress and turnaround time. Coordinators can plan upcoming work and see where decisions are holding up the process.

Results for the client

The team works with materials and decisions attached to one task. Designers share a work queue, while coordinators see progress and individual workloads. Planning information comes directly from the way tasks are handled in the system.