Instructions change, the code on the box stays. ISO TRADE’s QR platform
We built a platform for ISO TRADE that links QR codes on packaging to online instructions. Documents can be updated and translated without changing printed codes.
Contact us- Client
- ISO TRADE Sp. z o.o.
- Industry
- E-commerce
- Scope of work
- Client relationship
- Since 2019 · engagement ongoing
- Software Logic team
- 1 developer
- 1 DevOps engineer
Team across our work with ISO TRADE.
Project context
Our ongoing collaboration with ISO TRADE, which began in 2019, also covers access to product instructions. Documentation changes and comes in multiple languages, while the QR code remains on printed packaging.
This shaped the platform: a permanent product address with documents that can be updated. We built a panel for codes, files and language versions, while end customers reach the instructions on their phones.
The challenge
Printed codes cannot be edited like a webpage. After an update, the code still needs to lead to the correct product documentation and language version.
A growing catalogue also needs a way to manage relationships between products, codes and files. Creating a separate page manually for every instruction document would be difficult to maintain.
Scope of work and solution
We designed a platform for generating and managing QR codes. Each code is linked to a product and an address that can be printed on packaging.
We built multilingual document publishing with access designed for phones. Scanning a code takes customers to the online instructions.
An administration panel manages files, content and language versions. Updates preserve the address assigned to the code. Search and statuses help the team manage the product catalogue in one place.
Results for the client
ISO TRADE can update instructions without changing codes on packaging already in circulation. Customers access documents on their phones, while the team manages products, files and languages in one panel.
The Software Logic team knows how we work and understands what we want to improve. They can handle a task independently and suggest a solution that works in practice. We also appreciate their flexibility when our needs change. That helps us keep developing new tools for our company together.